Paper documents are going to play an important role in many organisations for years to come. Document Capture solutions allow paper documents to be scanned, converted into electronic images and then stored in a content management system. As part of these operations, data may be automatically extracted from the scanned images and used to populate LOB systems and tag the documents in the content management system.

Automatically capturing information from those documents as they arrive from external sources can play a key role in streamlining business operations. Elimination of data re-keying, improvements in accuracy, enhanced customer service, onramp into business automation systems as well as redeployment of staff to more useful activities are the benefits of applying information capture solutions.

Ranging from the simple use of barcodes, through mark recognition, machine print recognition and handwriting recognition, information capture can be applied to a wide variety of opportunities.