• Users can access these forms 24/7 from a central online library, ensuring that forms can always be located and that the latest version is always used.

• Inbuilt validation ensures that users complete all required fields and enter correct information.

• The chore of form filling can be dramatically reduced by automatically filling standard information for the user performing data lookups.

• Forms can be routed around the organisation, either on an ad-hoc basis or across a pre-defined route, reducing delays.

• Tracking information is instantly available about where a form currently is, how long it’s been there, who has it and the process it’s already been through.

• The information in the form can be seamlessly exported into databases and other systems without re-keying.

• Completed forms can be pushed automatically into a content management system for long term storage and retrieval.

• Collaboration is significantly enhanced and new uses for forms can emerge that wouldn’t have been feasible before.

In some circumstances, paper versions of forms may still be needed, so these solutions also often allow both paper and electronic versions of a form to be used and processed.